Store Sales and Repair Policies
Sales / Returns
All credit card purchases require a minimum of $15. We accept Visa, Discover, Master Card, and personal checks accompanied by photo identification.
All returns require the item to be in the same condition as it was purchased, i.e. sealed/mint condition. Returns will give you in-store credit equal to it's original purchase amount.
There are no returns accepted for items damaged after purchase, custom painted, or custom built items.
All newly manufactured items come with their own warranty information. We can help you receive this warranty for items purchased at our store.
Any item repaired by us before being sold will have a 6 month warranty through our repair department. Any damage obviously caused by user error is not subject to this warranty.
All items placed on consignment will be subject to a 20% sales fee. Any item a customer chooses to place on consignment with us will have it's price determined by both our employees and the customer. Any sales of these items will have a documented receipt for review by the customer.
All items placed on layaway require:
- 20% down payment
- (minimal) bi-weekly payments
- completion of payments within 3 months
Any item still within the store after 3 months will be placed back on the shelf for sale. Any amount paid towards the sale of the item may be used as store credit.
All repairs require a $25 down payment. Any cost total under this amount will be recouped by the customer.
Repairs left finished more than 4 weeks will be charged a $10/week storage fee. Repairs left finished more than 8 weeks will we subjected to sale to recoup the costs of the repair.
Repairs will be charged $35/hour plus parts. Any parts costing $40 or more will require up-front payment.
Special Orders / Parts
Any item specially ordered for a customer will be subject to the same stipulations as our layaway program. Returns of specially ordered items are subject to our sales manager.
The sales of parts is up to the discretion of our repairs department.